Privacy Policy

Effective Date: 29/09/2025

This website and the services offered are operated by Zolari Pty Ltd (ABN 64 614 456 781) trading as Schooled by Hardnox (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.schooledbyhardnox.com.au, book our services, or provide us with business documentation.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, and other contact details you provide when making enquiries, booking services, or subscribing to communications.

  • Payment details when you purchase consulting services.

Business Information

As part of our consulting services, we may request or be provided with business-related documents and information, including but not limited to:

  • Profit & Loss (P&L) statements

  • Balance sheets, budgets, and forecasts

  • Accounting, bookkeeping, and payroll records

  • Lease agreements, supplier contracts, or other operational documentation

  • Any additional financial or operational records reasonably required to assess, advise, or prepare your business for improvement or sale

Automatically Collected Information

  • IP address, browser type, device details, and pages accessed on our website.

  • Cookies and similar technologies that help us improve site performance and user experience.

2. How We Use Your Information

We use the information collected to:

  • Provide and deliver our consulting services, including business assessments and strategic recommendations.

  • Review and analyse financial and operational performance.

  • Communicate with you about bookings, updates, recommendations, and support.

  • Enhance our services and website functionality.

  • Maintain records for internal compliance, risk management, and legal obligations.

  • Send you relevant updates or marketing materials (only where consent is provided).

3. Handling of Business Documentation

We understand that financial and operational documents such as P&L statements are highly sensitive. We commit to:

  • Treating all documents and data provided with the strictest confidentiality.

  • Using these documents solely for the purposes of analysis, reporting, and consulting as agreed with you.

  • Storing electronic copies securely and restricting access only to authorised personnel.

  • Not disclosing business documentation to third parties unless required by law, or where explicitly authorised by you (e.g., to accountants, brokers, or legal representatives).

If you choose not to provide requested documentation, we may be limited in our ability to deliver accurate assessments or recommendations.

4. Sharing of Information

We do not sell or rent your personal or business information. We may share information in the following limited circumstances:

  • With service providers (e.g., website hosting, secure cloud storage, email platforms, payment processors) strictly for operational purposes.

  • With professional advisors or partners (e.g., accountants, legal representatives, brokers) only with your prior consent.

  • When required by law, regulation, or government authority.

5. Data Security

We take all reasonable steps to protect your personal and business information from unauthorised access, misuse, loss, or disclosure, including:

  • Secure electronic storage with restricted access.

  • Use of encrypted communication channels where practical.

  • Confidentiality agreements with staff or contractors who may access information.

While we take security seriously, no system is 100% secure. You provide information at your own risk, and we encourage you to also take precautions on your end.

6. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or outdated information.

  • Request that we delete personal information, subject to legal and contractual obligations.

  • Opt out of receiving marketing communications.

Requests can be made by contacting us (see details below).

7. Cookies

We use cookies and similar technologies to:

  • Analyse how visitors interact with our website.

  • Improve site functionality and user experience.

  • Track marketing effectiveness.

You can manage or disable cookies through your browser settings, though some features may not work as intended.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Retention of Information

We will retain personal and business information only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy.

  • Comply with legal and regulatory requirements.

  • Resolve disputes and enforce agreements.

When no longer required, information will be securely destroyed or anonymised.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.” Please review periodically to stay informed.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact us at:

Schooled by Hardnox
Email: info@schooledbyhardnox.com.au
Website: www.schooledbyhardnox.com.au