Services

Simple, practical services that solve today’s problems and set you and your café up for tomorrow.

A young woman pouring milk into a coffee cup at a coffee shop counter, with another barista in the background preparing drinks.

Our services

Simple Café fixes. Real results.

Stop guessing and start growing. Our services are designed to give you direct, actionable steps to improve your Melbourne café's performance and profitability.

Contact Us
Modern coffee shop with a black digital menu board on a concrete wall, featuring beverage options and prices. Two bicycles are parked next to the wall. There are shelves with mugs, books, and other items, and a counter with coffee equipment. Warm lighting fixtures hang from the ceiling.

The Café Reality Check

A$890.00

A complete assessment of your café designed to uncover what’s really happening behind the scenes. We'll discreetly visit your business, observe how it operates, and prepare a detailed action plan with clear, practical steps to improve your café's operational efficiency.

The Coffee Standard

A$260.00

Great coffee is the backbone of every café. In this hands-on, one hour session, we’ll teach your team the essentials of barista training that matter most to deliver consistent, high-quality coffee.

The Hospitality Standard

A$260.00

Hospitality is more than serving food and drinks - it’s the culture that creates loyal customers. This one hour training session covers the fundamentals every team must master, from customer interaction to speed of service.

The Complete Café Reset

A$1,340.00

Get the full experience with all three services: The Café Reality Check, The Coffee Standard, and The Hospitality Standard. We'll start with The Reality Check to uncover what's really happening, then sharpen your team to lift your business to the next level.

Let's Get to Work

What Sets Us Apart

Why We're the Right Choice for Your Melbourne Café

We don’t just talk the talk. We've walked the walk. Our approach is built on real-world experience, not theory, giving you a distinct advantage in the competitive hospitality landscape.

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Schooled by Experience

Our hospitality consulting is built on the real-world experience of owning and operating venues, not on textbook theory.

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The Undercover Visit

We start with a discreet, undercover visit to get a genuine, unbiased snapshot of your business when no one's watching.

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Simple Fixes, Real Results

We deliver a clear, actionable plan focused on practical solutions that get real results without the fluff.

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Local Expertise

As a local Melbourne business, we have a deep understanding of the city's market and the specific challenges faced by café owners.

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Hands-On Training

Our services include hands-on barista training and service fundamentals to ensure your team has the skills they need to succeed.

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Comprehensive Solutions

We provide comprehensive café management solutions that cover everything from profitability and operations to team performance.

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The Schooled By Hardnox Field Guide to Hospitality.

This is where we share real-world insights, proven strategies, and hard-earned lessons to help you solve your biggest challenges and grow a more profitable café.

Ready to transform your café?

Stop guessing and start getting the clarity you need to succeed.

Book My Session